Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) describes how ROOSTERGOOSE LLC and its subsidiary RGCO Services Inc. (collectively, “RGCOS,” “Company,” “we,” “us,” or “our”) collect, use, disclose, and otherwise process personal information in connection with our websites, mobile applications, platforms, and services, including but not limited to rgcos.com, LazySusan.ai, SmileMaxx, LeafyLens, SketchBerry, SleepTide, and any successor or affiliated products (collectively, the “Services”).

BY ACCESSING OR USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS POLICY. IF YOU DO NOT AGREE WITH THIS POLICY, YOU MUST NOT ACCESS OR USE THE SERVICES.

2. Information We Collect

2.1 Information You Provide Directly

We may collect information that you voluntarily provide when you use the Services, including:

• Account Information: Name, email address, phone number, and other credentials provided during account registration or authentication;
• Communication Data: Information contained in correspondence you send to us, including emails to team@rgcos.com, support requests, and feedback;
• Payment Information: Billing details processed through third-party payment processors (such as Apple App Store or Stripe). We do not directly store full payment card numbers;
• User Content: Any content, data, images, queries, or other materials you submit through the Services, including photographs submitted to SmileMaxx or LeafyLens, audio data processed by SleepTide, and prompts submitted to LazySusan.ai.

2.2 Information Collected Automatically

When you access or use the Services, we may automatically collect certain information, including:

• Device Information: Device type, operating system version, unique device identifiers, browser type and version, and mobile network information;
• Usage Data: Pages or screens viewed, time spent on pages, navigation paths, clickstream data, feature usage, and interaction patterns;
• Log Data: IP address, access dates and times, referring/exit URLs, error logs, and system activity;
• Analytics Data: Aggregated and anonymized usage statistics collected through Vercel Analytics and similar services.

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources, including identity verification services, public databases, social media platforms (when you choose to link your accounts), and our business partners. This information may be combined with other information we collect about you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, operate, maintain, and improve the Services, including processing your requests, delivering AI-generated outputs, and providing product functionality;
• Authentication and Security: To verify your identity, authenticate your account, send one-time passwords (OTP), verification codes, and other security-related communications via SMS, email, or push notification. These communications are strictly transactional and necessary for the security of your account;
• No Solicitation: We do not use your phone number, email address, or other contact information provided for authentication purposes to send unsolicited marketing, promotional, or advertising communications. We will never sell, rent, or share your contact information with third parties for their direct marketing purposes;
• Customer Support: To respond to your inquiries, provide technical support, and address complaints;
• Analytics and Improvement: To analyze usage trends, measure the effectiveness of our Services, and conduct research and development;
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests;
• Protection of Rights: To detect, prevent, and address fraud, security issues, abuse, and technical problems, and to protect the rights, property, or safety of the Company, our users, or the public.

4. Disclosure of Information

We may disclose your personal information in the following circumstances:

4.1 Third-Party Service Providers and API Integrations

Certain Services integrate with and transmit data to third-party services and API providers in order to deliver core functionality. These include, without limitation:

• AI Model Providers: When you use LazySusan.ai, your prompts and associated data may be transmitted to third-party AI model providers (including OpenAI, Anthropic, Google, and others) for processing. Each provider’s use of such data is governed by their respective privacy policies and data processing agreements;
• Cloud Infrastructure: We use Vercel and other cloud infrastructure providers for hosting, content delivery, and analytics;
• App Distribution Platforms: Our mobile applications are distributed through Apple App Store. Your interactions with these platforms are subject to their respective privacy policies;
• Payment Processors: We use third-party payment processors to handle financial transactions. We do not directly store or process payment card information.

We require all third-party service providers to process personal information in accordance with applicable law. However, once data is transmitted to a third-party provider, that provider’s terms and privacy policies govern their handling of such data. We encourage you to review the privacy policies of these third parties.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with a legal obligation, subpoena, court order, or governmental request; (b) protect and defend the rights, property, or safety of the Company, our users, or the public; (c) enforce our Terms of Service; or (d) detect, prevent, or otherwise address fraud, security, or technical issues.

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, dissolution, or other sale or transfer of some or all of the Company’s assets, personal information held by us may be among the assets transferred. You acknowledge and consent to such transfer.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your express consent.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. The specific retention period depends on the nature of the information and the purposes for which it is processed. When personal information is no longer required, we will securely delete or anonymize it in accordance with our data retention policies and applicable law.

6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect against unauthorized access, alteration, disclosure, or destruction. These measures include, but are not limited to, encryption of data in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your personal information. You acknowledge and accept this inherent risk.

7. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights with respect to your personal information, including:

• Right to Access: The right to request confirmation of whether we process your personal information and to request a copy thereof;
• Right to Rectification: The right to request correction of inaccurate personal information;
• Right to Deletion: The right to request deletion of your personal information, subject to certain legal exceptions;
• Right to Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format;
• Right to Object: The right to object to certain processing of your personal information;
• Right to Restrict Processing: The right to request restriction of processing of your personal information under certain circumstances;
• Right to Withdraw Consent: Where processing is based on consent, the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at team@rgcos.com. We will respond to your request within the timeframe required by applicable law.

8. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), including the right to know what personal information we collect, use, disclose, and sell; the right to delete personal information; the right to opt out of the sale or sharing of personal information; and the right to non-discrimination for exercising your privacy rights. We do not sell personal information, nor do we share personal information for cross-context behavioral advertising purposes. To exercise your California privacy rights, contact us at team@rgcos.com.

9. International Data Transfers

Your information may be transferred to, stored, and processed in the United States or any other country in which the Company or its service providers maintain facilities. If you are located outside the United States, you acknowledge that your personal information may be transferred to and processed in countries that may not provide the same level of data protection as your jurisdiction. By using the Services, you consent to any such transfer. Where required by applicable law, we implement appropriate safeguards, such as standard contractual clauses, to protect personal information transferred across borders.

10. Children’s Privacy

The Services are not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from children under thirteen (13). If we become aware that we have collected personal information from a child under thirteen (13), we will take steps to promptly delete such information. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at team@rgcos.com.

11. Cookies and Tracking Technologies

We may use cookies, pixel tags, web beacons, local storage, and similar technologies to collect information about your use of the Services, enhance your experience, and analyze usage patterns. You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impair the functionality of the Services.

12. Do Not Track Signals

Some browsers transmit “Do Not Track” (DNT) signals to websites. Because there is no common understanding of how to interpret DNT signals, the Services do not currently respond to browser DNT signals. You may, however, manage your privacy preferences as described in this Policy.

13. Links to Third-Party Websites

The Services may contain links to third-party websites, applications, or services, including but not limited to Apple App Store listings, LazySusan.ai, and other affiliated properties. This Policy does not apply to any third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of every website and service you visit or use.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any changes will be effective immediately upon posting of the revised Policy on the Services with an updated “Last Updated” date. Your continued use of the Services after any modifications to this Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically for any changes.

15. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, or to exercise your privacy rights, please contact: